Services
AmeriComp InfoSystems offers a variety of support solutions for our customers. Whether you need full-time I.T. support to manage and support your information technology or only need us for troubleshooting from time to time, we have a support plan to meet your needs:
Support Plans
Our Support Plans provide the ultimate support for your Information Technology. Our customers enjoy a variety of benefits including; complete support of hardware and software, priority response from a dedicated support team, telephone support, dial-in support and quarterly I.T. planning sessions with our highly qualified consultants. This service is delivered for a fixed fee that is easy to budget.
We offer several Support Plans including:
- I.T. - Total coverage of all hardware, software and network technology
- WAN - Total coverage of all wide area network technology including routers and firewalls
- Server - Total coverage of all NT and Novell Servers and software
- D.R. - Total Disaster Recovery Support for all contracted equipment
Scheduled Support Plan
For customers who prefer regular scheduled support visits, our Schedule Support Plan is the answer. This support plan provides for scheduled weekly or monthly support visits from a Primary System Engineer. Our Engineer becomes part of your team and really knows your environment. Other advantages Scheduled Support customers receive are discounted travel time fees, a lower expedite fee and a higher priority response to any urgent needs. Scheduled visits can be provided in 4 or 8 hour increments.
Block Support Plan
Our Block Support Plan allows our customers to purchase pre-paid blocks of time to be used for any of our Professional Services. The block is a flexible way of purchasing services since it can be used for any of our services including hardware repair, software and network support, projects, or consulting. Block Support Customers receive discounted rates and priority response times. We offer various sizes of blocks to meet your support needs.
Hourly Support Plan
If you don’t require a large amount of computer support or just want to try us out, the Hourly Support Plan may be best. Our base level of service provides our customers with support as needed at our standard hourly rates. Customers utilizing our services will receive the same quality support that our other clients receive. Every effort will be made to provide prompt response to any customer issue, however, support at this level is subject to availability and upgrading to a priority response level will require an expedite fee.
TOP
Computers don't design solutions. People do.
 By utilizing our professional staffing services, you can add the technical resources you need when you need them. AmeriComp InfoSystems offers a wide range of talented System Engineers, Project Managers and Consultants who are ready to assist with on-going support, large projects or even management of your I.T. staff.
Too many projects miss deadlines because the current staff is burdened by day-to-day support issues. By adding our staff when you need them, your projects will be completed on time and on budget.
When you work with AmeriComp InfoSystems, you can be assured that you will be adding industry certified and experienced professionals to your organization who are focused on your objectives.
Here are some of the I.T. resources we offer:
 Systems and Network Engineers
Network Design Consultants
Application Design Consultants
Information Systems Manager
Project Managers
Help Desk Staff and Management
Training Specialists
TOP
Exploiting the power of the network.
Today's organizations must embrace and exploit network technology to their competitive advantage.
AmeriComp InfoSystems will help by providing the latest network and software technologies. We are very experienced in designing, implementing and integrating a complete array of local area
and wide area network solutions.
Whether you are building a new network or upgrading an existing one, we can help. Our network design specialists will choose the best hardware and software solutions to keep your information moving at top speed while protecting your data security.
Our team will help you by providing the following solutions:
Network Design and Consulting
Local & Wide Area Network Implementation
Network Operating Software Upgrade & Migration Services
Firewalls and Intrusion Detection Solutions
Network Management Solutions
Internet Access Solutions
Virtual Private Network Solutions
Voice Over IP and IP Telephony Solutions
Wireless LAN and WAN Solutions
Citrix and Thin Client Solutions
Managed Network Service Solutions
TOP
Your computer technology is a critical asset.
 AmeriComp InfoSystems offers prompt and cost-effective services to keep your Company's computer equipment up and running. All of our maintenance technicians are A+ Certified and manufacturer authorized so you can be assured that a qualified technician will be repairing your hardware.
AmeriComp InfoSystems is authorized by most major computer manufacturers to provide hardware repair of products still within the warranty period. After the warranty expires, AmeriComp InfoSystems provides maintenance agreements so that your business is not interrupted by hardware failures.
AmeriComp InfoSystems provides prompt, accurate diagnosis and repair services for virtually every major brand of computer equipment. We also offer preventative maintenance services that will detect potential equipment failures before they happen.
AmeriComp InfoSystems offers:
Server, Workstation & Printer Repair
Warranty Support for Major Manufacturer's Hardware
Expedited Emergency Services
Guaranteed Response Time Maintenance Agreements
Preventative Maintenance Services
Time & Materials Repair
Local Stocking of Spare Parts
Disaster Recovery Support of Mission Critical Equipment
TOP
|
